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  1. Dockwa
  2. Dockwa Support for Marinas
  3. Reservation Support: Adjust, Refund, Discount Reservations

Articles in this section

  • Month to Month Reservation Setup

  • View and Download Agreement on a Confirmed Contract

  • How to Respond to a Reservation Request

  • Confirm a Reservation Request

  • Send a Message to a Boater through a Reservation

  • Edit the Dates on a Boater's Confirmed Reservation

  • Edit or Add Electric on a Boater's Confirmed Reservation

  • Add a Discount to a Boater's Confirmed Reservation

  • Cancel a Boater's Confirmed Reservation

  • Manually Enter a New Reservation for a Boater

See more

How to communicate a slip assignment to an arriving customer

Once you've added an assignment to the confirmed reservation, the best way to communicate this to the customer is by using the "MESSAGE" tool available in Dockwa.

Instructions to MESSAGE boater via Dockwa can be found here: Send a Message to a Boater through a Reservation 

Related Articles: 

  • Does an Assignment get sent to the Customer Automatically?
  • Message Management (Marina Dashboard)
  • Contact Marina Support 
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