In order to use ACH payments within the Dockwa system you will first need to connect your bank account to your Dockwa account. Here’s how:
Step 1:
Log in to your Dockwa account and select the “Account” button in the upper right-hand corner.
Step 2:
Select the “Payment Method” Tab or navigate to that section here.
Step 3:
Select the “Add New Payment Method” Button.
Step 4:
Select the “US bank account” option and enter your email address, full name, and select your bank account.
Step 5:
Review and agree to the terms set by Dockwa and our payment processor (Stripe).
Step 6 :
Select and connect the account. At this point, you will be redirected to your bank’s website to enter your login credentials.
Step 7:
Grant access to connect your bank account to your Dockwa account. Note that this step may look different depending on your bank's website.
Step 8:
Once your account is successfully connected, select the “Continue with Dockwa” button.
Step 9:
Select the “Save” Button.
Step 10:
Once your bank account is instantly verified and you select the save button, you will see your bank account listed as a payment method within your Dockwa account.
Now you are ready to use your bank account with any accepting marinas. It will appear as a payment option when making a reservation, editing an existing reservation, or signing a contract.
Update Your Payment Method on an Existing or Upcoming Reservation or Contract
- To start using this payment method, go to Trips, select your reservation or contract, and click change payment method.
Have more questions? Take a look at this article: ACH Payments - Frequently Asked Questions, or start with an Overview of ACH as a Payment Method on Dockwa.