Connecting Your Bank Account on Dockwa

In order to use ACH payments within the Dockwa system you will first need to connect your bank account to your Dockwa account. Here’s how: 

Step 1:

Log in to your Dockwa account and select the “Account” button in the upper right-hand corner. 

 

Step 2:

Select the “Payment Method” Tab or navigate to that section here

 

Step 3:

Select the “Add New Payment Method” Button.

Step 4: 

Choose “US bank account” and enter your email address and full name. Dockwa offers two ways to verify your bank account - direct authentication with your bank or manually entering your bank details. The rest of this article focuses on the first option which allows us to instantly verify your bank account so you can start transacting on Dockwa right away. The manual option, called micro deposits, takes 1-2 business. To learn more about this option go to this article: ACH Micro Deposit Verification.

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Step 5: 

Review and agree to the terms set by Dockwa and our payment processor (Stripe). 

 

Step 6 : 

Select and connect the account. At this point, you will be redirected to your bank’s website to enter your login credentials. 

 

Step 7: 

Grant access to connect your bank account to your Dockwa account. Note that this step may look different depending on your bank's website.  

 

Step 8: 

Once your account is successfully connected, select the “Continue with Dockwa” button. 

 

Step 9: 

Select the “Save” Button. 

 

Step 10: 

Once your bank account is instantly verified and you select the save button, you will see your bank account listed as a payment method within your Dockwa account.  

Now you are ready to use your bank account with any accepting marinas. It will appear as a payment option when making a reservation, editing an existing reservation, or signing a contract. 

 

Update Your Payment Method on an Existing or Upcoming Reservation or Contract

  • To start using this payment method, go to Trips, select your reservation or contract, and click change payment method.

Have more questions? Take a look at this article: ACH Payments - Frequently Asked Questions, or start with an Overview of ACH as a Payment Method on Dockwa.

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