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  1. Dockwa
  2. Dockwa Support for Marinas
  3. Payment & Billing

Articles in this section

  • Accept ACH Payments

  • Run an Anonymous or "Guest" Sale on Point of Sale Tool

  • DockwaDollars Applied to Customer's Bill

  • How to Tell if a Refund has Processed

  • Application and Management of Customer's Credits from Past Reservations

  • What are Scheduled Payments?

  • Add Discounts, Electric, and Service Fees to a Confirmed Reservation with Custom Rates

  • Manually Enter a Reservation for a Boater who has paid in Cash

  • Payment Declines: Best Practices to Collect Payment

  • Payment Declines: How to re-run Credit Cards on Reservations

See more

Payment Declines on Dashboard: "Failed Payment Reservations"

All failed payments can be kept track of on your Marina's Dashboard. For instructions on how to manage and update failed payments please read the following articles: 

  • Payment Declines: How to Re-run Credit Cards on Reservations
  • Payment Declines: Best Practices to Collect Payment

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Related Articles: 

  • Update a Reservation to a Cash Payment
  • Payment Declines: How the Boater and Marina are Notified
  • Payment Declines: Reasons a Customer's card can be Declined

 

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