*Update My Dockwa Profile - Revised

Your Dockwa Profile will store all your personal information that will make online booking and communicating with marinas fast and simple. The Dockwa profile holds personal information, as well as membership information for our partnerships with BoatUS and Safe Harbor.


Getting Started

Your Dockwa profile can be found on the Account page on Dockwa.com. You can reach it by heading to Account in the Account dropdown menu in the top right corner of the screen.

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In the Dockwa mobile app, you can find your Dockwa profile by selecting the Profile icon Screenshot_20220921-1123362.png in the bottom right corner of the screen.


Update Your Profile

Your personal contact information can be updated here. 

Full Name your name as it will display on all reservations, receipts, and communication with marinas

Email the email address that will be used to send you notifications and receipts from your trips. 

Note: email address can only be updated on Dockwa.com, and not through the Dockwa mobile app. If you are using your mobile device, you can access Dockwa.com through your mobile web browser, i.e. Safari or Chrome.

Phone Number the best number to reach you in case of emergency. Communication with marinas will take place primarily via Dockwa Message or email.

 


From a Computer

Edit your personal contact information fields in your Dockwa profile. To save changes, select the green Update Profile button.

 

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From the Dockwa Mobile App

  1. Select the Profile icon Screenshot_20220921-1123362.png in the bottom right corner of the screen.
  2. Select Edit Profile to edit your Full Name and Phone fields in your Dockwa profile.

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  1. To save changes, select the green Save button.

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Update Your BoatUS Membership

Dockwa partners with BoatUS to offer discounts for BoatUS members at participating marinas. If you are a member, you can enter your membership information into your Dockwa profile and a discount will appear automatically at checkout when booking at participating marinas.

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If entered correctly, a verified tag will appear next to the BoatUS Membership title.

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For troubleshooting issues with adding your BoatUS membership to your Dockwa profile, please visit here.

For more information about using your BoatUS membership in Dockwa, please visit here.


From a Computer

Enter your last name, membership ID, and zip code associated with your BoatUS membership. 

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From the Dockwa Mobile App

  1. Select the Profile icon Screenshot_20220921-1123362.png in the bottom right corner of the screen.
  2. Select BoatUS Membership.

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  1. Enter your last name, membership ID, and zip code associated with your BoatUS membership. When you are finished, select Link BoatUS Membership.

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Update Your Safe Harbor Membership

Dockwa partners with Safe Harbor to offer discounted nights at participating Safe Harbor marinas to qualified Safe Harbor members. If you add the information from your Safe Harbor membership black card to your Dockwa profile, a discount code will appear automatically when booking at participating marinas.

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When verified, your membership level and available discounted nights remaining will display in your Dockwa Profile.

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Note: Safe Harbor memberships can only be updated on Dockwa.com, and not through the Dockwa mobile app. If you are using your mobile device, you can access Dockwa.com through your mobile web browser, i.e. Safari or Chrome.

 

For troubleshooting issues with adding your Safe Harbor membership to your Dockwa profile, please visit here.

For more information about using your Safe Harbor membership in Dockwa, please visit here.

 


From a Computer

  1. Enter your Safe Harbor Membership ID. This is a 12 digit number found on your black card. Please make sure to enter it without spaces.
  2. Enter the first name and last name associated with your Safe Harbor membership.

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