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  1. Dockwa
  2. Dockwa Support for Marinas
  3. Reservation Support: Adjust, Refund, Discount Reservations

Reservation Support: Adjust, Refund, Discount Reservations

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  • Month to Month Reservation Setup
  • View and Download Agreement on a Confirmed Contract
  • How to Respond to a Reservation Request
  • Confirm a Reservation Request
  • Send a Message to a Boater through a Reservation
  • Edit the Dates on a Boater's Confirmed Reservation
  • Edit or Add Electric on a Boater's Confirmed Reservation
  • Add a Discount to a Boater's Confirmed Reservation
  • Cancel a Boater's Confirmed Reservation
  • Manually Enter a New Reservation for a Boater
  • Manually Enter a Reservation for a Boater Using the Custom Rate and Billing Tool
  • Manage Unassigned Reservations From your Dashboard
  • Add Assignment to a Confirmed Reservation
  • Are Slip Assignments sent to Boaters Automatically
  • How to communicate a slip assignment to an arriving customer
  • Assignments: Placeholder Tool
  • Waitlist a Boater Requested Reservation
  • Create a Reservation for Customers on Your Waitlist
  • Adding boaters to my Waitlist
  • Disable ability for boaters to add themselves to the Waitlist
  • Safe Harbor: Test Membership Validity in Dockwa
  • Safe Harbor: Apply Safe Harbor Free Nights Manually
  • Add a Boater to Your Marina's Blocklist
  • Reservation Confirmed with the Wrong LOA - Need to Adjust
  • Contact Marina Support
  • Cancellations Due to Extenuating Circumstances
  • Why was this boater's Reservation Expired
  • Re-create an Expired Boater Reservation
  • How do I verify if a boater is a BoatUS Member
  • Managing Your Customer Contacts
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